We collect or use the following information to provide patient care, services, pharmaceutical products and other goods:
Name, address and contact details
Gender/Pronoun preferences
Date of birth
Next of Kin details including any support networks
Emergency contact details
Photographs
Health information (including medical conditions, allergies, medical requirements and medical history) Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)
Test results (including psychological evaluations, scans, bloods, x-rays, tissue tests and genetic tests)
Payment details (including card or bank information for transfers and direct debits)
Records of meetings and decisions
We also collect the following special category information to provide patient care, services, pharmaceutical products and other goods. This information is subject to additional protection due to its sensitive nature:
Racial or ethnic origin
Genetic information
Health information
Lawful bases and data protection rights Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Read more about the right of access & your right to rectification.
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
You have the right to ask us to delete your personal information.
Read more about the right to erasure & your right to restriction of processing.
You have the right to ask us to limit how we can use your personal information.
Read more about the right to restriction of processing incl. our right to object to processing.
You have the right to object to the processing of your personal data. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. Our lawful bases for the collection and use of your data. Our lawful bases for collecting or using personal information to provide patient care, services, pharmaceutical products and other goods are: Consent - we have permission from you after we gave you all the relevant information.
All of your data protection rights may apply, except the right to object.
To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from:
Directly from you
Regulatory authorities
Family members or carers
Other health and care providers
Social services
Charities or voluntary sector organisations
Schools, colleges, universities or other education organisations
Relevant regulatory authorities
Previous employers
How long we keep information:
Contact hello@harbourandshore.co.uk for this.
For more information on how long we store your personal information or the criteria we use to determine this, please contact us at hello@harbourandshore.co.uk
Others we share personal information with:
Other health providers (eg GPs and consultants)
Charities and voluntary organisations
Care providers
Organisations we need to share information with for safeguarding reasons:
Emergency services
Professional advisors
Local authorities or councils
We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses) we have a legal requirement (including court orders) to collect, share or use the data; on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime)
If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.
How to complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
Harbour and Shore Clinical Services Limited Companies
house registration number: 17064362
Information Commissioner’s registration number: 17064362